TAKING BACK

As a customer, you may revoke by means of a written notification (e-mail, fax or postal service) your order without stating any reasons within a term of seven working days (not including Saturday) counting from the delivery of the ordered goods. It is sufficient if a notification of cancellation is mailed within the above term.

The right to return goods is subject to the condition that the goods have not been used and are in condition which allow their resale. Furthermore, the goods must be send back in the original packaging and within an additional sturdy cover packaging.

The costs of the delivery for returning goods have to be borne by the customer.

When ordering wrapped or sealed data-carriers as CDs, videos, DVDs, the right to return is only valid if the corresponding goods are sent back to us with in the wrapping or with an undestroyed seal.

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